RETURN & EXCHANGE POLICY

Exchange

v Only for selected items are allow to exchange due to incorrect sizes within 5 days upon goods receiving.(T&C apply)

v A delivery fee will be imposed for every delivery attempt.

v We reserve the right to cancel or revoke any exchange permission at any time for any reasons, without any notice without liability to you or any other person.

Faulty & Damaged Goods

We will replace or refund (at our discretion) any items delivered to you that are damaged or defective at no charge or we will issue a full refund for you if you notify us within 5 days of receipt and conditional on all item(s) being returned to UNINIQ with unused or hasn’t been installed and in the original packaging.

Postage costs will not be refunded. Please send the returnable items registered mail as nothing will be refunded until the returned goods received by us.

When you return merchandise please ensure it is packed in a sturdy and secure way so as to avoid any damage in transit or delivery.

Incorrect Items Ordered

There will be no refund for items ordered incorrectly by you if you didn’t notify us within 3 days of receipt. If we have sent you the incorrect product from what you ordered, we will collect and resend again with no charge. 

Online Purchase Refunds

Mode of refund based on your payment mode, please consult the table below :