PRIVACY POLICY
MIRAJA is committed to ensuring the privacy and protection of all our
customers. We do not store personal information on our website, for your
protection and privacy, all personal information is redirected to an encrypted,
secure site maintained by our order processing system. The following is an
explanation of our privacy policy.
Definitions
For the purposes of this
statement, personal information includes your name, address, account
information, company name, email address, telephone number and any other information
which identifies you. "We, us, our" refers to MIRAJA and our
affiliated companies. Non-personal information refers to all non-identifiable
information such as your IP address, referring website, browser type, and
navigation on the website as well as consolidated demographic information which
does not contain individual information.
Your Provided Personal
Data as Buyer
During the course of your use of the Platform &
Services, we may collect your personal data as follows:
1. Identity data such as your name, gender, date of
birth & profile picture
2. Contact data ~ billing address, delivery address, email
address and phone numbers
3. Biometric data ~ voice files when using voice
search, facial when you upload videos
4. Account data ~ bank account details, credit card
details and payment details
5. Transaction data ~ orders & payments details, Technical
data such as Internet protocol (IP) address, time zone
setting and
location,
7. Profile data, such as your username and password,
orders related to you, your interests, preferences, feedback and survey
responses;
Gathering
of Personal Information
To provide you with the
best service possible or to complete a transaction, we gathers your information
to both verify your identity (to prevent fraud) and to facilitate your request.
By providing your information in association with your request you are giving
us your expressed consent in using that information to provide you the service
or transaction you requested. This information is not stored on our website but
redirected to a secured site. Information collected in this manner is used
solely for processing your request. We may collect and summarize this
information in such a manner where no individual may be identified for
statistical purposes to help us improve our business practices and provide
better service to you.
Gathering
of Non-Personal Information
As most other websites our
website may collect information about you that cannot be used to identify you
directly. This information is gathered to help us improve our website and our
business practices. Most of this information is used in statistical models for
our information and may be shared with our vendors, suppliers and third-party
contractors to improve the website and continue to give you the best value in
the products offered to you. Other uses may include this information to create
limitations to specific IP addresses or URLs that have been known to create
problems for us.
Access
to and Releasing of Information
Order Processing: When you
purchase from our website, your name, address, credit card number and amount
purchased will be submitted to financial institution to verify your identity
and to authorize your purchase. We must also supply your name, telephone
number, address and items purchased to third party shippers to deliver your
order to you. There may also be instances where we may drop ship directly from
the manufacturer or one of our suppliers. In these instances they are the
shipper for this order and given the same information.
Independent Contractors:
From time to time, we may employ other companies or individuals to provide
certain services to us such as analyzing customer lists and data, providing
marketing assistance, or consulting services. These third parties will have
access to the information needed to perform their functions but cannot use that
information for any other purpose. Any 3rd parties who use our data will be
fully bound by this privacy policy.
Disclosure to Service
Providers: we may share your personal information with certain service
providers in order to: provide products and services to you based on your
request, to verify and validate information, and to address customer service
matters. Examples of service providers include credit card issuers, product
service depots, warranty providers, and delivery services.
Any information our
customers provide will not be used for other commercial purposes and will not
be sold, rented, leased or forwarded to any third party.
Legal
Disclosure:
We may disclose your
information as permitted or required to by law; for example:
v To a
government institution or other person or entity that has asserted its lawful
authority to obtain the information
v Where
we have reasonable grounds to believe the information could be useful in the
investigation of unlawful activity
v To
comply with a subpoena or warrant or an order made by a court, person or entity
with jurisdiction to compel the production of information
v To
comply with court rules regarding the production of records and information
v To our
own legal counsels
Third-Party Links: We have
many links on our site to third-party sites, most of these are vendor sites. We
do not accept any responsibility or liability for these sites. We recommend you
read the privacy statement for each site before supplying any information.
Other third-party sites may link into our site; we have no control over these
sites and likewise cannot assume any responsibility or liability. Some sites
may give you a unique code, cookie or graphic which will uniquely identify you
to them. These are used to track and possibly capture information you supply
while on our site, though we endeavor to remove such access, you must take the
responsibility to limit exposure to such practices. We suggest using a spy ware
program to remove these programs on a regular basis and to visit our site
directly.
MIRAJA reserves the right to modify this policy at
anytime. You should visit periodically to review any changes.
For Any Questions, Concerns,
Suggestions or Complaints
If your queries are not covered in our FAQs, or if you
have any queries or complaints about this Privacy Policy or how we handle your
personal data, please feel free to contact us via our online chat service or as
follows:
Malaysia
Tel: +6011 2757 5565
